Server Policies
As a customer or potential customer, please review and become familiar with these server policies.
Should you have any specific questions regarding these
policies, please contact our Service Staff.
- Unsolicited E-mail Policy
Unsolicited e-mail or "spam" originating from a Server account or
associated with one of your Server accounts is not tolerated. This
INCLUDES any e-mail that promotes web sites hosted on a
Server account but is sent from an e-mail address not associated
with that account.
Section 9 of the Service Agreement is included for your review:
| 9.2 |
Unsolicited Electronic Mail.
You are expressly prohibited from sending
unsolicited bulk mail messages ("junk mail" or "spam"). This includes,
but is not limited to, bulk-mailing of commercial advertising, information
announcements, and political tracts. Such material may only be sent to
those who have specifically requested it. Malicious or threatening email is
also prohibited. Although we will make reasonable efforts to alert you to
such activities and allow you an opportunity to cure them within a 12-hour
period after discovery, we reserve the right to immediately deactivate your
use of our service if we discover such activity. Further, you agree to
indemnify and hold us harmless from any claim resulting from your use or
distribution of electronic mail services through the service provided
through this Agreement.
|
After the first violation of this policy, we will give a warning
to the Reseller. Resellers are responsible to forward any warnings
we give concerning unsolicited e-mail to their customers that send
unsolicited e-mail. After the second violation, the Server will be
disabled without warning and the account may be terminated.
Resellers should make this policy clear to their customers BEFORE
they order a Server. Please realize that because many Resellers
have sub-hosted clients on a single Server, disabling of a single
Server will affect all clients on that Server. Therefore, it is
imperative that Resellers make this clear and seek to enforce any
infractions to this Policy immediately.
We believe strongly in promoting "netiquette", or proper use of the
Internet. A strong anti-spamming policy will benefit both you and
your customers.
- Activities Subject to Immediate Deactivation
Any Server that is used for illegal, abusive, or unethical
activity may be immediately deactivated by us without warning to you.
Illegal, abusive or unethical activities may include, but are not
limited to, pornography, obscenity, nudity,
violations of privacy, hacking, computer virus,
gambling, or promotion of gambling, and
any harassing or harmful materials or uses as determined by us.
You agree to indemnify and hold us harmless from any claim resulting
from your publications or use of illegal, abusive, or unethical
materials. Although we will make reasonable effort to alert you to
such activities and allow you an opportunity to cure them within a
12-hour period after discovery, we are not required to give such notice
before deactivating your use of our services if, in our discretion,
your use is or results in illegal, abusive, or unethical activities.
If a Server is disabled, the regular monthly fees still apply
until the Server is terminated by the Reseller.
Resellers must keep in mind, if a sub-hosted account is deactivated
for any illegal, abusive, or unethical activity, all sub-hosted
accounts that are housed on the Server will be affected by the
deactivation.
NOTE
Where your account is a DNS Service account only with no hosting, other than DNS hosting, the same rules apply as to spam mail. Advertising (in spam, or UCE), an email address at a domain whose zone file is hosted by us, and whose email we forward, or provide POP3 service for, is strictly prohibited and violation of this rule, means your domain may be immediately removed from our zone file, and your account may be terminated without notice.
|
